GoTasko — Support
Most questions are answered in our FAQ section. If you still need help, please send us an email; we respond within 24–48 business hours.
Contact Us
| Topic | |
|---|---|
| Support (English) | support@gotasko.lt |
| Pagalba (Lithuanian) | pagalba@gotasko.lt |
| General Inquiries | info@gotasko.lt |
Frequently Asked Questions (FAQ)
How do I create an account?
Download the GoTasko app from the App Store or Google Play, tap "Sign Up," and follow the instructions. You'll need to provide an email address and create a password.
How do I switch from a client account to a provider account?
Go to "Profile" → "Switch to Provider" and answer questions about your services. Your profile will need to be approved by an administrator before you can access tasks.
How do I create a task?
As a client, tap "New Task" and specify the category, description, location, and urgency. Service providers will see only your city; the exact address will only be visible if you accept their offer.
How do I submit an offer?
Browse tasks in your category and service area. To submit an offer, tap "Make Offer," enter your price and timeline, and send it to the client.
What is GoTasko's responsibility for work quality?
GoTasko is a platform (intermediary), not a service provider itself. You and your service provider handle payment and quality directly. Use the review and reporting features on the platform if any issues arise.
How do I update my contact information and profile?
Go to "Profile" → "Edit" to update your email, phone number, name, and other details.
Are there any fees to use GoTasko?
In this MVP version, there are no platform fees. Clients and providers are free to arrange payment directly (cash, bank transfer, etc.).
Security and Privacy
Your personal data and privacy are important to us. For more information, see our privacy policy and terms of use.
Report Issues
If you encounter a bug in the app, inappropriate behavior from another user, or any other issue, please email support@gotasko.lt with details and, if possible, a screenshot.
Still Have Questions?
If you can't find an answer, contact us at support@gotasko.lt. We'll get back to you within 24–48 business hours.